UltraVNC

CAD removal instructions:

Put these lines into a text file name "remove-cad.reg" Save it and double click the resulting file to merge the information into the registry. Reboot to see the effects. This is only good on Vista/Windows 7/Server 2008. XP/Server 2003 is different, but somewhat similar ...

I got tired of this problem and just edited the registry to remove the CAD requirement from Windows.

Very well put bevtech. I agree. Read the documents.

Ken

You don't support many end users do you Ken? Users don't read documents. Reality sucks, I agree. Please don't asume too much next time, OK?

Like Illumina said, if it's not intuitive for an average user, it won't get used. Attitudes like ...

Seems like it is impossible to please everyone..;)

Pchelpware seems to work better for me then single click ever did. The download is a complete package the user and viewer along with the exe creator are all in one package. The GUI is customizable.

The problem I am seeing is that nobody takes ...

The whole setup for pchelpware seems much too complicated for mass use. If this tool is truely ment to be a good replacement for products such as logmein.com or gotomypc.com, then it's got to be much simpler to setup, install and use for both the administrator and the users.

I've set this up and ...

I'd also specify the connection format and encoding. Very low if possible as your connection does not appear to be very good. If set on auto it takes forever for UVNC to determine that the connection is not good enough for any setting before it tries another lower one, from what I've seen at least.