Search found 3 matches

by Bad Panda
2006-05-08 15:06
Forum: SC
Topic: Setup for customer support
Replies: 3
Views: 5121

Loopz,
Thanks for the link. I downloaded it, and am going to change the settings. I actually haven't had any time to work on this...I've been busy running around doing support.
Again, thanks for the assistance!!

Panda
by Bad Panda
2006-04-20 19:18
Forum: SC
Topic: Setup for customer support
Replies: 3
Views: 5121

Update

One thing I didn't mention but should have, is that what I need help with is the .exe. I've seen multiple documents on how to configure the helpdesk.txt (which I have done) but I haven't found how to create the .exe so I can put it on my website.
Thanks again!

Bad Panda
by Bad Panda
2006-04-20 13:40
Forum: SC
Topic: Setup for customer support
Replies: 3
Views: 5121

Setup for customer support

I'm having a bit of trouble. I'm trying to set the SC on my site, but I have obviously goofed up. I'm a network consultant, and I'm trying to be able to have clients go to my site, click on a link (say, SUPPORT, for example) and have that initiate the connection. I can't get it to work to actually ...