UltraVNC

Just when you think all is ok, you get told different. The two latest support pc's are not working with 1.0.2.
The problem as usual is the plugin......but this time i think its a bug in the system. The option to put a tick next to "use dsm plugin" does not save even though server address saving ok ...

Didn't have a chance to check until now.
Thanks for the reply Redge. Nice and precise.I will give it a go sometime.
Keep up the good work all.

SC works great for us with XP, but with Vista its recommended to drop clients colours from 32 to 16 to speed up. Quick questions;-
What is the video driver setup for. Is it mainly for refresh speed?
Is it installed instead of, or in addition to normal 1.0.2 setup on support machine?
Why a silent ...

Hi Matty
I see you had no joy following another posting previously. Piece -of-cake after weeks of hair pulling. We have a similar setup to yours and SC works for 95% of customers, whereas PCHelpware has been locked to 5500 defeating its purpose for multi users.
All you need is to open up ports (TCP ...

Stupid typing error in the helpdesk file. All fine now!

I am also having a simiolar problem. Even though SC works great on about 8 support pc's it is not working on the latest two. Everything tried but just brings a plugin error on support when connection is terminated from remote pc. Symantec AV running throughout. Any help?

Hi Redge
Sorry for delay as i didnt get notified

[post=36640][/post]

as this link explains, the prog. fails to send to the correct port. It is locked to 5500

Thanks

I've recently had the same problem. We have various support PC's using SC with great results but the last two will not work WAN or LAN.It says on client that its connected, but only informs person on support when connection is terminated.
PCHelpware is not an option as it does not properly allow ...

Unfortunatelly, this thread is going off track to my original question.
If the connection box is to be believed, it does not use the port specified by me in the helpdesk.txt file, just the router public IP address. My firewall logs show nothing trying to access on 5506.
Thanks for everyone's help ...

Firewall says

Deny TCP 10.0.0.67:2305 162.39.46.171:5901 out

10.0.0.67 being my internal address

Server part worked ok

Hi Bevtech
Don't really want to go along the route of using someone else' repeater as i already have all port-forwarding and firewall rules in place from SC.
I think i might have a go to use the repeater option pointing to our router IP address, id's 1-12, both viewer\server ports listening on 5501 ...

Thanks for replies so far, but can anyone tell me;-
Where and at what stage are internal and external router addresses specified.
Does the viewer just sit there when waiting (needing you to minimise), unlike having an icon in the bottom right with SC.
Thorough answers would be appreciated.
Thanks ...

Where does 5901 come into all this.
Where and at what stage are internal and external router addresses specified.

Just tried this quickly from office next door.
Connection Info only mentions attempted connection to 62.123.123.123 but not :5506

I have been using SC very happily for a while but have just noticed PHW.
With our existing setup the viewers listen on router address eg. 10.0.10.10:5506 etc.
while the helpdesk.txt files for creating the servers look to our static-ip eg 62.123.123.123:5506.

Each port from 5501-5518 has its own ...

just got back from motocross, very tired. i presume you mean in the listener. anyway, thanks a lot and i hope whoever did the exellent .pdf's could include these last bits.

SC works fine for one user on port 5500 but when another is setup on 5501 it can't make the connection.
Port has been put in helpdesk.txt and compiled, listener icon set to listen on 5501, server set to *.*.*.*:5501, firewalls etc opened on our router.

Any help?

Thanks in advance