Search found 5 matches

by Shinare
2018-09-13 16:31
Forum: Olders
Topic: Mouse pointer offset problem with Windows 10 scaling
Replies: 9
Views: 48835

Re: Mouse pointer offset problem with Windows 10 scaling

I've only noticed that it happens after the scaling has changed on the computer. We have computers where multiple users log in to that computer. Some users like the setting to be nice and big, so they have their profile set to 200%, then another user may log in to that computer and their scaling is ...
by Shinare
2018-09-13 14:46
Forum: Olders
Topic: Mouse pointer offset problem with Windows 10 scaling
Replies: 9
Views: 48835

Re: Mouse pointer offset problem with Windows 10 scaling

-With the viewer options you can select 2 methods
let server or viewer handel the cursor.
Do both methods have this issue ?

Hi, thank you for your fast reply!

If I set the viewer to "let remote server deal with mouse cursor" then my little dot is the actual cursor position but the arrow ...
by Shinare
2018-09-12 14:47
Forum: Olders
Topic: Mouse pointer offset problem with Windows 10 scaling
Replies: 9
Views: 48835

Re: Mouse pointer offset problem with Windows 10 scaling

I wanted to add one more thing. If I get the remote user to restart the PC while I am connected and my viewer stays open trying to reconnect, once it reconnects the pointer is in the correct position and I can successfully control the remote PC.

STRANGE!!!!
by Shinare
2018-09-12 14:36
Forum: Olders
Topic: Mouse pointer offset problem with Windows 10 scaling
Replies: 9
Views: 48835

Mouse pointer offset problem with Windows 10 scaling

I have recently upgraded all clients on my network to Windows 10 ver 1803 x86 from 1703 x86.

I am now having an issue where when I connect to a remote client that has used the Windows 10 scaling feature to scale their screen up a percentage my viewer pointer does not line up with their actual ...
by Shinare
2017-10-13 17:28
Forum: Olders
Topic: UltraVNC 1.2.1.6 - Download links
Replies: 30
Views: 86243

Re: 1.2.1.6 online

I am having the same exact error that penev75 is having with the MSI installers. Trying to install on to Windows 10 x86. Previous version MIS installer works ok. Here is error message from Event Viewer:

Product: UltraVnc -- Error 1721. There is a problem with this Windows Installer package. A ...