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Connection lost w/o error, using repeater, WinXP & Win98

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angelah100
Posts: 1
Joined: 2007-11-11 18:39

Connection lost w/o error, using repeater, WinXP & Win98

Post by angelah100 »

I succesfully connected to my mother's computer twice using the uvnc repeater. Each time, however, we lost the connection after about 10 min. There was no error msg - the green "traffic" indicator went black, her screen was still visible on my screen but I could no longer do any work on her computer. Her keyboard was frozen and she had to do a power-button reboot. I am using WinXP Pro on the viewer and she has Win98 on the server. Am I doing something wrong? How do I prevent this?
YY
200
200
Posts: 996
Joined: 2006-11-13 15:11

Re: Connection lost w/o error, using repeater, WinXP & W

Post by YY »

I have a good record of remote support of Win98 client with PHW, but I used to use direct connection.

Since you can have a connection as long as 10 minutes, I do believe you have all setup properly done. Can you try the direct connection? It should always be the best choice.

But if your network condition forced you to use a public repeater, you may try to use another repeater to see if any improvement. (repeater01.ultravnc.info or vserver.homeftp.org)
See the stick [topic=9600]Other Repeaters besides uvnc.com[/topic]
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