Hello everyone,
I've already read all of the documentation and searched the forum but still can't get SingleClick and PCHelpWare to work.
I have UVNC Repeater with static public IP address running and configured properly and I can successfully connect different computers through it (with installed UVNC Server as a service on them).
I'd like to create an SingleClick .exe file which I could distribute to other people to make their computers automatically connect to my Repeater with specific ID so I can connect to them.
I've already tried the on-line creator as well as offline creator from the PCHelpWare package.
The icon in the taskbar of .exe file created by the on-line creator just disappears two seconds after I run it and nothing happens.
The SC created offline by Create.bat from the PCHelpWare package also doesn't work.
Ofcourse I've edited heldesk.txt in both cases...
Can someone please help me to resolve this problem?
What am I doing wrong when creating custom SC if the Repeater and different computers are connecting properly?
I've deleted all the files from the "custom" folder and left only helpdesk.txt with only one entry: -connect 1.2.3.4:5500.
Thanks in advance.
After more 2 000 000 (two million) views on forum for 1.5.0.x development versions... and 1.6.1.0, 1.6.3.0-dev versions
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
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2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
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2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Join us on social networks and share our announcements:
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- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
A new stable version, UltraVNC 1.6.4.0 and UltraVNC SC 1.6.4.0 have been released: https://forum.uvnc.com/viewtopic.php?t=38095
Feedback is always welcome
2025-12-05: Celebrating the 23th anniversary of the UltraVNC (26th anniversary since the laying of the foundation stone): https://forum.uvnc.com/viewtopic.php?t=38130
2025-12-03: Could you please complete our poll/survey? Renaming UltraVNC files and service to be more clear: https://forum.uvnc.com/viewtopic.php?t=38128
There was a problem to vote, it is solved now! Thanks in advance!
2025-12-02: We need help: English Wikipedia UltraVNC page has been requested to deletion: https://forum.uvnc.com/viewtopic.php?t=38127
Any help is welcome to improve the UltraVNC page and/or to comment on the Wikipedia Talk page
2025-05-06: Forum password change request: https://forum.uvnc.com/viewtopic.php?t=38078
2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
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- Reddit community: https://www.reddit.com/r/ultravnc
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I need help with SingleClick / PCHelpWare
- Rudi De Vos
- Admin & Developer

- Posts: 6978
- Joined: 2004-04-23 10:21
- Contact:
Re: I need help with SingleClick / PCHelpWare
Repeater 1.2.X is ONLY for winvnc 1.2.0.x.
Older servers don't understand the KEEPALIVE and close connection.
Older servers don't understand the KEEPALIVE and close connection.
UltraVNC links (join us on social networks):
- Website: https://uvnc.com/
- Forum: https://forum.uvnc.com/
- GitHub sourcecode: https://github.com/ultravnc/UltraVNC
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
- uvnc2me: https://uvnc2me.com/
- Website: https://uvnc.com/
- Forum: https://forum.uvnc.com/
- GitHub sourcecode: https://github.com/ultravnc/UltraVNC
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc
- uvnc2me: https://uvnc2me.com/
Re: I need help with SingleClick / PCHelpWare
Rudi,
Thank you for your reply.
I now that, I use the latest versions both for the Repeater and Server.
The problem was me using the colon after the -id section.
Now it works!
Thank you for your reply.
I now that, I use the latest versions both for the Repeater and Server.
The problem was me using the colon after the -id section.
Now it works!
