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Windows 7 UAC makes PChelpware Viewer crash

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activeits
Posts: 4
Joined: 2010-01-10 21:16

Windows 7 UAC makes PChelpware Viewer crash

Post by activeits »

I use PChelpware Viewer on XP Pro XP3 and I can succesfully connect to a Windows 7, but when a UAC window display it sometimes crashes the PCHelpware Viewer. Therefore I have to get the user to reconnect.

I have tried using the High, Medium, Low Quality Settings, Disable DirectX and AutoReconnect with no luck.

Does anyone else get this?

No issues with Vista UAC and Windows 7 work fine until UAC.

Is there any beta updates to resovle this issue or is PCHelpWare no longer been developed?


Thanks
dalef
Posts: 1
Joined: 2011-04-22 16:39

Re: Windows 7 UAC makes PChelpware Viewer crash

Post by dalef »

I am just confirming that I also have this same problem. PcHelpWare also crashes for me when a Windows 7 UAC window appears on the remote system.

I am using the PcHelpWare Viewer on a Windows 7 64-bit SP1 system.
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Rudi De Vos
Admin & Developer
Admin & Developer
Posts: 6831
Joined: 2004-04-23 10:21
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Re: Windows 7 UAC makes PChelpware Viewer crash

Post by Rudi De Vos »

I know... it require some update but still fixing 1096 probs.
It was made before the new Vista stuff...
activeits
Posts: 4
Joined: 2010-01-10 21:16

Re: Windows 7 UAC makes PChelpware Viewer crash

Post by activeits »

Rudi De Vos wrote:I know... it require some update but still fixing 1096 probs.
It was made before the new Vista stuff...
Good news I found the fix at [post=85555][/post] it works a treat, no more issue with Windows 7 or Windows Vista.
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