Update: UltraVNC 1.4.3.6 and UltraVNC SC 1.4.3.6: viewtopic.php?t=37885
Important: Please update to latest version before to create a reply, a topic or an issue: viewtopic.php?t=37864

Join us on social networks and share our announcements:
- Website: https://uvnc.com/
- GitHub: https://github.com/ultravnc
- Mastodon: https://mastodon.social/@ultravnc
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://twitter.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc

UltraVNC disconnects automatically after connection made

Post Reply
BIGAdmin
Posts: 2
Joined: 2016-07-13 13:08

UltraVNC disconnects automatically after connection made

Post by BIGAdmin »

Hi,

on 2 of about 15 identical Windows 7 SP1 machines (UltraVNC 1.1.9.6 server with mirror driver) I have the problem that
the UltraVNC connection is automatically dropped about 30 seconds after connecting to the machine.
I've arleady reinstalled UltraVNC and tried other versions but on this machines the problem still persists.
I've collected debug logs and the issue occures on timestamp 14:45:51.
Is it possible that someone could please review this logs and find where the problem is?

Thanks a lot!

Code: Select all

Wed May 11 14:44:51 2016
vncserver.cpp : authhosts set to ""
vncproperties.cpp : ***** DBG - Load User Preferences
vncproperties.cpp : clearing user settings
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : FromClear called
vsocket.cpp : VSocket() m_pDSMPlugin = NULL 
 --Das System kann die angegebene Datei nicht finden.
vncproperties.cpp : $$$$$$$$$$ ApplyUserPrefs - Plugin NOT enabled 
vncsockconnect.cpp : started socket connection thread
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : ToText called
vncmenu.cpp : ########### Shell_TrayWnd found 0
vncmenu.cpp : IsIconSet 
Wed May 11 14:44:56 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:01 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:06 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
Wed May 11 14:45:07 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:12 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:17 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:22 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:27 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:32 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
vsocket.cpp : VSocket() m_pDSMPlugin = NULL 
vncsockconnect.cpp : accepted connection from 172.21.200.117
vncserver.cpp : AddClient() started
vncclient.cpp : vncClient() executing...
vncclient.cpp : TEST 4
vncserver.cpp : AddClient() done
vncclient.cpp : client connected : 172.21.200.117 (1)
vncclient.cpp : DSMPlugin Pointer to socket OK
vncclient.cpp : m_ms_logon set to falsevncclient.cpp : negotiated version
Entered InitAuthenticate
vncserver.cpp : client 172.21.200.117 verifiedHost 0 prior to adjustment
vncserver.cpp : client 172.21.200.117 verifiedHost 0 after adjustment
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : ToText called
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : ToText called
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : ToText called
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncpasswd.h : PASSWD : ToText called
password authenticationWed May 11 14:45:37 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:42 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:47 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:51 2016
vncserver.cpp : client 172.21.200.117 verifiedHost 0 prior to adjustment
vncserver.cpp : client 172.21.200.117 verifiedHost 0 after adjustment
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncclient.cpp : Leaving InitAuthenticate
vncdesktop.cpp : initialising desktop handler
 --Eine Datei kann nicht erstellt werden, wenn sie bereits vorhanden ist.
vncDesktopSW.cpp : SWinit 
 --Eine Datei kann nicht erstellt werden, wenn sie bereits vorhanden ist.
vncdesktopthread.cpp : Hook changed 1
vncdesktopthread.cpp : Hook changed 2
vncdesktop.cpp : KillScreenSaver...
Wed May 11 14:45:52 2016
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ########### Shell_TrayWnd found 1
vncservice.cpp : threadname, inputname differ
 --Zugriff verweigert
vncdesktop.cpp : InitDesktop...
vncservice.cpp : SelectDesktop 
vncservice.cpp : OpenInputdesktop2 NULL
vncservice.cpp : OpenInputdesktop2 OK
vncservice.cpp : SelectHDESK to Default (254) from 24
vncdesktop.cpp : InitVideo driver Called
vncdesktop.cpp : Driver option enabled 
vncdesktop.cpp : Driver option is enabled
vncdesktop.cpp : Start Mirror driver
vncdesktop.cpp : Driver Used
vncdesktop.cpp : Shared memory mapped
vncdesktop.cpp : Break log
vncdesktop.cpp : bitmap dimensions are 2560 x 1024
vncdesktop.cpp : created memory bitmap
vncdesktop.cpp : got bitmap format
vncdesktop.cpp : Removing real Dib buffer and replace by driver communication buffer
vncdesktopsink.cpp : StartInitWindowthread 
vncdesktopsink.cpp : StartInitWindowthread default desk
vncdesktopsink.cpp : InitWindow called
 --Falscher Parameter.
vncdesktopsink.cpp : InitWindow:OpenInputdesktop OK
vncdesktopsink.cpp : InitWindow:SelectHDESK to Default (2c8) from 24
vncdesktopsink.cpp : wmcreate  
vncdesktopsink.cpp : OOOOOOOOOOOO load hookdll's
vncdesktopsink.cpp : OOOOOOOOOOOO start dispatch
 --Das angegebene Modul wurde nicht gefunden.
vncdesktopsink.cpp : StartInitWindowthread started
vncbuffer.cpp : request local buffer[10485760]
vncbuffer.cpp : fast blits detected - using DIBsection buffer
vncbuffer.cpp : local buffer=10485760
vncDesktopSW.cpp : GetQuarterSize 
vncDesktopSW.cpp : GetQuarterSize 
vncdesktop.cpp : Sethook_restart_wanted hook=0 driver=1 
vncdesktop.cpp : Hookdll status changed 
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncencodemgr.h : raw encoder requested
vncencoder.cpp : settranslatefunction called
vncencoder.cpp : only 8, 16 or 32 bits supported remotely - 0 requested
vncencoder.cpp : settranslatefunction called
vncencoder.cpp : no translation required
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncencodemgr.h : request client buffer[10485772]
vncserver.cpp : Authenticated() done
vncclient.cpp : authenticated connection
vncbuffer.cpp : request local buffer[10485760]
vncbuffer.cpp : fast blits detected - using DIBsection buffer
HideDesktop.cpp : Killwallpaper 0
HideDesktop.cpp : Killwallpaper 1 0
 --Das System kann die angegebene Datei nicht finden.
vncbuffer.cpp : local buffer=10485760
vncclient.cpp : sent pixel format to client
vncclient.cpp : init update thread
vncclient.cpp : starting update thread
vncservice.cpp : threadname, inputname differ
vncclient.cpp : vncClientThread 
vncservice.cpp : SelectDesktop 
vncservice.cpp : OpenInputdesktop2 NULL
vncservice.cpp : OpenInputdesktop2 OK
vncservice.cpp : SelectHDESK to Default (2e4) from 24
vncclient.cpp : disable update thread
HideDesktop.cpp : Killwallpaper 1
vncservice.cpp : @@@@@@@@@@@@@ GetCurrentUser - UserNAme found: Administrator 
vncmenu.cpp : ############### Usernames change: old="Administrator", new="Administrator"
Wed May 11 14:45:53 2016
vncdesktopsink.cpp : OOOOOOOOOOOO 275 394162
vncdesktopthread.cpp : Hook changed 
vncdesktopsink.cpp : OOOOOOOOOOOO 32775 394162
vncclient.cpp : enable/disable synced
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncencodemgr.h : SetClientFormat called
vncencoder.cpp : settranslatefunction called
vncencoder.cpp : no translation required
vncclient.cpp : enable update thread
vncclient.cpp : enable/disable synced
vncclient.cpp : disable update thread
vncclient.cpp : enable/disable synced
vncclient.cpp : ZRLE found 
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncencodemgr.h : ZRLE encoder requested
vncencoder.cpp : settranslatefunction called
vncencoder.cpp : only 8, 16 or 32 bits supported remotely - 0 requested
vncencoder.cpp : settranslatefunction called
vncencoder.cpp : no translation required
l:\ultravnc_installer_other\ultravnc\ultravnc project root\ultravnc\winvnc\winvnc\vncencodemgr.h : request client buffer[15728668]
vncserver.cpp : killing auth client
vncclient.cpp : client Kill() calledvsocket.cpp : closing socket
vncserver.cpp : KillAuthClients() done
vncdesktopthread.cpp : quitting desktop server thread
vncdesktopsink.cpp : Monitor22 -1
vncdesktopsink.cpp : Monitor3 61808 -1
vncclient.cpp : enable update thread
vncclient.cpp : enable/disable synced
vncservice.cpp : SelectHDESK to Winlogon (24) from 2e4
vncclient.cpp : client disconnected : 172.21.200.117 (1)
vncclient.cpp : disable update thread
 --Das angegebene Modul wurde nicht gefunden.
vncclient.cpp : enable/disable synced
vncclient.cpp : kill update thread
vncclient.cpp : stopping update thread
client sent 0 updates
vncclient.cpp : update thread gone
vncserver.cpp : removing authorised client
vncserver.cpp : deleting desktop server
vncdesktop.cpp : ~vncDesktop 
vncdesktopsink.cpp : ~vncDesktop::Tell initwindowthread to close 
vncdesktopsink.cpp : OOOOOOOOOOOO 18 0
vncdesktopsink.cpp : OOOOOOOOOOOO called wm_quit
vncdesktopsink.cpp : WM_DESTROY
vncdesktopsink.cpp : OOOOOOOOOOOO end dispatch
vncdesktopsink.cpp : ~vncDesktop:: iniwindowthread proper closed 
vncdesktopthread.cpp : quitting desktop server thread:SetBlockInputState
vncdesktopthread.cpp : quitting desktop server thread:ClearShiftKeys
vncdesktopthread.cpp : quitting desktop server thread:g_DesktopThread_running=false
vncdesktopsink.cpp : ShutdownInitWindowthread 
vncservice.cpp : SelectHDESK to Winlogon (24) from 254
vncdesktopthread.cpp : quitting desktop server thread:m_desktop->Shutdown
vncdesktopsink.cpp : ShutdownInitWindowthread 
vncservice.cpp : SelectHDESK to Winlogon (24) from 24
vncdesktop.cpp : ~vncDesktop Shutdown()
vncdesktop.cpp : ~vncDesktop m_lGridsList.clear
vncserver.cpp : desktop deleted
vncserver.cpp : RemoveClient() done
vncclient.cpp : ~vncClient() executing...
vncclient.cpp : deleting socket
BIGAdmin
Posts: 2
Joined: 2016-07-13 13:08

Re: UltraVNC disconnects automatically after connection made

Post by BIGAdmin »

Hello,

does anybody have an idea about this?
Rudi perhaps?
I still have this issue on some machines and I could find the reason and a way to fix it.
Any help would be geratly appreciated.

Thanks

Best Regards
Post Reply