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Can a "server" disconnect the "viewer"

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ZoRaC
Posts: 2
Joined: 2007-11-05 15:04

Can a "server" disconnect the "viewer"

Post by ZoRaC »

In windows remote assistance the use who recieves the "help" can disconnect the "helper" pressing "esc".

Does PCHW also have such an option to disconnect the "helper"?
YY
200
200
Posts: 996
Joined: 2006-11-13 15:11

Re: Can a "server" disconnect the "viewer&quo

Post by YY »

Yes. At the server side, the client can right click the PHW icon at Sys Tray, then select "Exit" to drop the connection.
ZoRaC
Posts: 2
Joined: 2007-11-05 15:04

Re: Can a "server" disconnect the "viewer&quo

Post by ZoRaC »

Ok, so there is no key-shortcut aswell?
The user actually has to gain control over the mouse and use the systray-icon?
YY
200
200
Posts: 996
Joined: 2006-11-13 15:11

Re: Can a "server" disconnect the "viewer&quo

Post by YY »

I don't aware PcHelpWare having this feature. However, you can use a keystroke macro tool (e.g. www.autohotkey.com) to assign a key to run this script:
taskkill /F /IM pchelpware.exe

This script will terminate the PHW and thus drop the connection
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