Hi
I just downloaded the PcHelpWare 1.0 and testing over 100 Mb/s LAN.
It is very hard to read the text as the lines are collapsing to almost narrow line. It is fuzzy, and there is noticeable lag in the movement of the objects on the display. Also, after few seconds the display is not fully refreshed and I cannot see parts of the server display.
I tried the original zip file, I tried to replace the 2 dll. I tried to disable Directx. I tried with high and low quality settings. Both server and viewer are Windows XP.
The viewer monitor is wide screen and the server is regular screen. When I use the viewer in Full Screen mode it will populate the entire wide screen, even thought the Keep Aspect Ratio is checked so there is another distortion introduced.
Is there a way to improve the quality?
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Feedback is always welcome
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2023-09-21: Important: Please update to latest version before to create a reply, a topic or an issue: https://forum.uvnc.com/viewtopic.php?t=37864
Development: UltraVNC development is always here... Any help is welcome
Feedback is welcome
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Bad display quality on viewer: fuzzy, slow and incomplete ?
-
mraluminumsiding
- 8
- Posts: 9
- Joined: 2008-08-15 21:02
Re: Bad display quality on viewer: fuzzy, slow and incomplet
It's true that PCHelpWare tends to throttle back resolution before color depth, so unlike other incarnations of VNC, it'll look fuzzy sometimes instead of having 8-bit color.
Your best bet for legibility is to make sure your viewer PC has a higher resolution than your server, to set the viewer zoom at "100% Size" (richt-click on the PCHelpWare icon in the upper left corner of the viewer window), and keep the display windowed. This has tended to look the best for me.
As far as slowness, I don't know what to tell you. On a 100mb network there shouldn't be much of that without a repeater in the way. I HAVE noticed that PCHelpWare's server is considerably more of a CPU hog than UVNC, so if there's some other hoggy process on your server, it could just be crippling that PC. If the server's running, and you try to control the PC locally, is it still slow?
Your best bet for legibility is to make sure your viewer PC has a higher resolution than your server, to set the viewer zoom at "100% Size" (richt-click on the PCHelpWare icon in the upper left corner of the viewer window), and keep the display windowed. This has tended to look the best for me.
As far as slowness, I don't know what to tell you. On a 100mb network there shouldn't be much of that without a repeater in the way. I HAVE noticed that PCHelpWare's server is considerably more of a CPU hog than UVNC, so if there's some other hoggy process on your server, it could just be crippling that PC. If the server's running, and you try to control the PC locally, is it still slow?