Microsoft Windows 11

[Rudi De Vos]

Any issue's with windows 11?

Can someone repeat this?

From: ISV Outreach Team at Microsoft
Product UltraVNC
Reference #44830905
Issue Application Crashes While Clicking on Visit Our Site From System tray

Environment: Desktop
OS: Windows 11
App Version: 1.4.2.0

Repro Steps:
Deploy latest Windows11
Perform windows and store updates.
Install the UltraVNC
Launch the application & connect to the Server.
Right Click on UltraVNC app Icon System tray
Click on Visit Our Sites Option
Observe

Observations:
Application Crashes While Clicking on Visit Our Site From System tray

Expected Results:
While Clicking on Visit Our Site From System tray Should be Redirect to the Microsoft Edge.

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UltraVNC links (join us on social networks):
- Website: https://uvnc.com/
- Forum: https://forum.uvnc.com/
- GitHub sourcecode: https://github.com/ultravnc/UltraVNC
- Mastodon: https://mastodon.social/@ultravnc
- Bluesky/AT Protocol: https://bsky.app/profile/ultravnc.bsky.social
- Facebook: https://www.facebook.com/ultravnc1
- X/Twitter: https://x.com/ultravnc1
- Reddit community: https://www.reddit.com/r/ultravnc
- OpenHub: https://openhub.net/p/ultravnc

[sfhub]

Win11 1.4.2.0 client
Win10 1.4.2.0 server

Source
Microsoft Edge

Summary
Stopped working

Date
‎5/‎31/‎2023 5:14 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: msedge.exe
Application Version: 113.0.1774.57
Application Timestamp: 646e6919
Fault Module Name: msedge.dll
Fault Module Version: 113.0.1774.57
Fault Module Timestamp: 646e6919
Exception Code: 80000003
Exception Offset: 0000000001df0f26
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 9fc0
Additional Information 2: 9fc03a7f09ce0f83424405c5d075a456
Additional Information 3: 03e3
Additional Information 4: 03e3fb30e02f252ba529386b536b2e59

Extra information about the problem
Bucket ID: 3e96f224b7a51a5ef2708c5ff8d0b8d4 (1328716233898506452)

[VNCHELP890]

I got a message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." when I tried to go to either the home site or the forum.

[jBart]

I tried creating SC by using:
https://support1.uvnc.com/cgi-bin/upload12.pl

My provided logo.bmp is ignored and replaced by the default "eye" logo.
I made my logo the same x / y size, but that does help either.

The creator does not say anything either.

What exactly is required for the logo?

[dtrump]

I think I've discovered a rather obscure problem when running server under Windows 11.
I've been using UltraVNC for at least 15 years or more supporting AV installations across the US in museums and visitor centers. I never encountered this issue.

I'm retired now, so only using it to support my church's AV and would sometimes need to access my home machine for files.
On my machine at home, I have always used an alternate port from the default 5900, always opening port forwarding for that port, in my case 6005. I just felt that not being an obvious opening, it was less risky.

When I updated my machine to Win11, I could no longer access, even on the local network, so port forwarding was not involved. It simply would not respond, never asking for password. I tried everything I could think of, even allowing the port under Windows Security for both Private and Public networks. I updated to 1.6.4.0 of UltraVNC to make sure I wasn't missing an important update. Finally, in desperation, I changed my port back to 5900 and all is well. I don't think this is an issue with UltraVNC, but rather a limitation of Win11. FWIW, since I do have two different PCs at the church, I use 5901 and 5900 to distinguish between them and have had no trouble with those. It could be that 6005 is a special case since I have yet another machine at my old work place that has used 5914 with no issues since updating that PC to Win11.

I'm happy now.